Routes shouldn’t go dark the moment they leave the lot.
Direct Store Delivery (DSD) that keeps you connected to what’s happening on the road — drivers with the data they need at the door, supervisors with route visibility in real time, accountants with no month-end scramble.
Drivers on paper. End-of-day paperwork that takes hours. Real-time visibility that isn’t real-time. Books and trucks living in two different worlds — and someone has to spend a week reconciling them at month-end.
Underneath the route-specific pain are bigger food-industry problems. Here are three of them — and how they hit you when you run routes.
Allergens, mislabeling, and damaged units don’t show up in the warehouse — they show up at the store. Driver checks at the load and at the door catch issues before they hit the shelf, with QA-app workflows captured on the mobile device.
Drivers are getting harder to find. Routes aren’t getting shorter.
You can’t hire your way out of the driver shortage. Software can give the drivers you have a faster, smarter, less paper-heavy day — pre-loaded customer history, in-app pricing, mobile invoicing, end-of-day in minutes. The labor multiplier is real.
Which routes make money. Which drivers make margin. Which customers actually pay you. Real-time route-level profitability — driver-level, customer-level, day-level — lives in the dashboard before the close, not in a spreadsheet after it.
If you sell food and beverage and your trucks deliver it directly to stores, this is for you. Bread and baked goods routes. Snack distributors. Beverage distribution. Frozen DSD operations. Any food company where the truck is part of the sales channel.
The driver experience is mobile-first because that’s where the work happens. Pick lists match the truck loadout, not the warehouse layout. Customer visits open with full account history and store-level pricing right at the door. Cash, returns, and invoicing all happen on the truck — not as a stack of paperwork waiting at the end of the day.
• Truck-loadout pick lists — Sequenced to the truck’s actual layout, not the warehouse aisle
• Customer visit history — Account history, last orders, store-level pricing on screen at the door
• Mobile invoicing — Print, email, or hand off — signed on glass at the visit
• Cash collection — Cash and check capture at the visit, with receipts
• Returns at the visit — Return reasons, credit memos, restocking flow
• Signature capture — Proof of delivery on glass, attached to the invoice
• Offline operation — Works without service in the loading dock, warehouse, or rural routes
The people running DSD operations need visibility, not yesterday’s reports. Real-time route monitoring shows where every truck is and where every driver is in their day. Performance visibility breaks down per driver, per route, per stop. Customer service flags live in the same view supervisors use to monitor routes — no second tool, no email thread.
• Real-time route monitor — Truck positions, driver progress, route status on a single screen
• Driver performance metrics — Per driver, per route, per stop — drill-down by day
• Same-day visibility — Gaps and patterns visible the day they happen, not next week
• Live exception alerts — Missed stops, behind schedule, off-route deviations
• Customer service workflow — Damaged delivery, credit request, substitution — same view as route monitor
• Route planning + optimization — Sequence routes, balance loads, adjust for traffic and stop count
• Truck-level inventory in real time — What’s on each truck, right now
• Settlement variance review — Drill into discrepancies before posting
DSD accounting is its own discipline. Driver settlements, route P&L, customer profitability, and the cash that comes in off the truck all post to the same general ledger as the rest of your business — automatically, in real time. Customer-level profitability shows you which routes and which customers actually make money before the month closes. The product runs standalone, or alongside our ERP for one connected view across your whole operation.
• Integrated GL — DSD postings hit the same chart of accounts as the rest of your books
• Driver settlement processing — Settlement runs, variance handling, signed receipts
• Route P&L — Profitability by route, by driver, by day
• Customer-level profitability — Margin by customer at the route level
• Cash & check reconciliation — Driver-collected cash and checks reconciled against deposits
• Truck inventory adjustments — Variances captured against routes, not lost in plant variances
• Route-level pricing flexibility — Customer-route combinations, contract pricing, promo windows
• Commission management — Driver and salesperson commissions on the same ledger
• AR aging by route — Who’s behind, by route, by customer
• Multi-jurisdiction sales tax — Routes crossing tax boundaries handled correctly
Android-based mobile devices are purpose-built hardware for routes. When you bundle DSD with our ERP, route data and GL postings flow between the two products in real time. For customers staying on existing host systems (other ERPs, legacy accounting), integration is scoped case by case — we’ve done it many times.
Two ways to run Harvest DSD — sized to your operation. A fixed-price Quick Start for 10–99 routes, and an expert-led Enterprise build for 100+.
A prescriptive Quick Start: best-practice Direct Store Delivery, configured and live on a fixed-price, fixed-outcome basis. Custom changes are available — but you don’t need them to get running.
Fixed price, fixed outcome. Software licensing is sized to your business and billed monthly on an annual commitment — add prorated licenses anytime.
+ Portal — Give sales & accounting real-time visibility into DSD operations
+ ERP Integration — Prebuilt connectors to QuickBooks, Business Central & other accounting packages
Enterprise software for large food companies. Implementations delivered by food-industry experts you can trust — everything in the Quick Start package, plus the depth larger operations need.
When working with larger food companies, our team of industry experts work with your team to capture requirements, configure, customize if necessary, and integrate to any existing back-office systems.
+ Portal Users — Real-time DSD visibility for your sales & accounting teams
+ ERP Integration — Prebuilt connectors — or a custom interface for unique requirements
We do our best to keep pricing simple but as you know pricing can be a bit tricky based upon your business size and customer requirements. A few of our top questions.
We price all software (Route, Portal, Connectors, and Support) based upon your size and bill each month for annual commitment, you can add new prorated licenses anytime during your annual commitment.
We will provide you an estimate based upon your specific requirements, size, and complexity. Each Statement of Work (SOW) will be detailed with requirements, expectations and clear requirements that outline a successful deployment.
Harvest will bill you once a month for all software services with a detailed breakdown of your licenses, costs and consumption.
All software upgrades are included in your monthly cost, no need to worry about having to pay for the newest features, upgrades to your specific industry application is planned and scheduled.
If your business needs full accounting and manufacturing capabilities, Harvest ERP integrates with DSD in real time. See the ERP page for tiers, optional modules, and pricing.
DSD-only deployments typically run about 12 weeks. Bundled ERP plus DSD deployments run 4–9 months — longer because we’re configuring two products to integrate cleanly with each other, not because either product is harder to deploy.
Book a 30-minute demo. Real product. Real pricing. No discovery-call gating.
